Resume

User experience, product design, user experience design, interaction design, design management, design strategy, user experience research, Figma, Illustrator, Photoshop, Agile, user interface design, design thinking, facilitation, requirements management, planning, thought leadership, people management, practice management 

 10/2024- Present | INSPYR at Apple Inc. , Austin, TX

User experience and user interface product design

-Internal tools and technologies

-Contract via INSPYR Solutions

 8/2024- 10/24| Launch Consulting, Austin, TX

-Consulting on AI user experience systems and UX design. Under NDA.

-Contract for 8-week web-based experience strategies Under NDA.

-Creating agentic AI UX information architecture theory. 

 5/2024- Present | Freelance, Austin, TX

-Consulting on AI user experience systems and UX design. Under NDA.
 

-Consulting on web-based experience strategies Under NDA.
 

-Creating agentic AI UX information architecture theory. Available on LinkedIn.

 5/2011 - 5/2024 | Dell, Austin, TX

-Advanced UX design, design strategy, experience design contribution for emerging technologies like generative AI and spatial computing and business strategies such as SAAS and HAAS as part of Dell’s CSG Experience Innovation Studio, collaborating with UX research, business strategy and Dell’s Central Technology Office, presenting next generation experience concepts to executive management and development teams.

-Consumer and client IT pro UX design contribution for Dell’s suite of branded software solutions for workspace / device configuration, security and end-point management for Windows and Android client systems in an Agile software development environment.

-Enterprise data center IT pro UX design contribution for server, networking and storage element, configuration, virtualization, containerization and converged infrastructure products.

-Senior principal level individual contribution for user journeys, scenarios and storyboards, interaction design guidelines, design systems and languages, specifications, prototypes.

-Member of Dell’s Technology Leadership Community as a Distinguished Designer in Interaction/Visual Design, contributing thought leadership via white papers and presentations 

6/2007 – 5/2011 | Microsoft, Redmond, WA 

-First level manager of multidisciplinary user experience team of designers and researchers, responsible for budgeting, performance, growth and practice development.

-Senior level UX design contribution for Microsoft Dynamic AX 2009 and 2012 ERP Suite releases focused on IT pro, services, CRM, SRM, and web application framework.

-Senior level individual contribution for user journeys, scenarios and storyboards, interaction design guidelines, design systems and languages, specifications, prototypes.

4/2006 – 6/2007 | Quark Inc., Denver, CO 

-Principal user experience design contribution for QuarkXPress 8.0 in both Windows and MacOS versions.

-Principal level design planning, requirements definition, facilitation, information architecture, creative direction, guidelines and specifications, detailed interaction design and reviews 

3/2005 - 4/2006  | Microsoft, Redmond, WA 

-Senior level UX design contribution for Microsoft Dynamic CRM 3.0 as well as conceptual CRM 4.0 and Live SAAS versions. 

-Senior level individual contribution for user journeys, scenarios and storyboards, interaction design guidelines, design systems and languages, specifications, prototypes.

2/2003 - 3/2005  |  TravelCLICK Inc., Boulder, CO 

-Senior level UX design contribution for TraveCLICK’s hospitality business intelligence B2B service focused on commerce, reporting, data visualization, and web application and intranet frameworks.

-Senior level design planning, requirements definition, facilitation, information architecture, creative direction, guidelines and specifications, detailed interaction design, wireframes and reviews.

Bachelor of Science in Industrial Design 

Graduated 1995 

Tau Sigma Delta Honor Society (College of Architecture)